Broken window

Maybe you’ve had someone break-in. Maybe the kids who live down the street kicked a wayward ball straight through your picture window. Or maybe even you just closed your window too hard and broke it yourself. Whatever the case, you’ve got yourself a broken window or door, complete with jagged shards hanging from it and chunks of razor-sharp glass on the floor.

What do you do next? You call an emergency glass repair company. But before you do, take a few moments and gather some of the following information which will help speed up getting it repaired, hopefully on the very same day.

What is the size of your broken window?

A major factor in asame-day window repair is the size and quality of the glass. A glass company employee won’t expect you to give them exact measurements over the phone, but will certainly ask you for a pretty accurateestimate. Find a tape measure if you have one and (taking appropriate care, of course) measure both the height and the width. Measure only the glass surface that you see (it’s what’s known as “daylight” in the emergency glass repair business). Don’t have a tape measure or simply can’t seem to find one when you need one? Use a sheet of normal copying paper – most are approximately eleven inches long.

Knowing the rough size of the glass that needs to be repaired will help avoid the glazier from having to return to their shop for a larger pane.

Is the window asingle or a double-pane?

Single-pane windows can oftenbe repairedon the very same day, often on the spot. Double-pane (also referred to as thermal or insulated windows) are a different story altogether. This type of window often has to be custom-made and will usually have to be ordered separately by your glass company from their manufacturer. This can take anywhere from 5 to 12 working days.

Determining whether or not you have a single or double-pane window is often a fairly simplyendeavor regardless of how little knowledge you have of windows that you have or how badly broken it is. At the edge of the glass pane, wherever it meets up withthe frame, look for a silver aluminum spacer anywhere from a 1/4 inch thick to 3/4 inch thick. The presence of this silver spacer almost certainly indicates a double-pane window.

If it is a double-pane window, are both panes broken or just one?

If both panes of a double-pane window are broken it will have to be boarded. If, however, only one pane is broken it can often be left in place without having to board it. Be sure to let the glass company know in advance if it’s just one pane that’s broken or both.

Is the broken glass in a door?

If so, it will have to be replaced with either tempered or laminated safety glass, even if there is ordinary plate glass in it now. Tempered safety glass must be ordered and typically takes a week or two to get, but laminated safety glass can be cut to size the same day.

Is the broken glass tinted or textured in any way?

If you want the glass repair done that same day, consider getting it replaced with clear flat glass. Bear in mind, custom ordered specialty glass can be expensive.

Is the window arched or rounded in any way?

Windows such as these must be made from a template and are often time-consuming.

Is the window located on the first or second floor?

Some windows (especially older wooden ones) can be glazed from the outside only, making second floor installations significantly more difficult.

If the broken window is the result of a break-in, have the police been there yet?

In such cases the glass repair company is often required to wait until the fingerprint technician has completed his or her work.